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Wednesday, November 12, 2008

Submitting a Bug Report

If you're going to submit a bug report for Zilch it's important that you follow these instructions.  These will help you include enough of the right information that will help me locate (and hopefully fix) the problem.  If you just send an email and say "I've found this bug that does this" and don't include the game logs or CPU logs, it's no help at all.

So what do you need to do?
  1. Make sure you're running at least build 4443-adatch.  To get this version empty your browser cache and load the game again, you should get the latest version.
  2. Check the blog to make sure it's not a bug or hasn't already been reported
  3. Press L to copy the game log to your clipboard, then paste this into a new text file.
  4. Press C to copy the CPU log to your clipboard, paste this into the text file as well
  5. Send me the contents of that text file, along with a description of the bug and any steps I need to take to replicate it.
This is the bare minimum that I need for a bug report if I am to be able to do anything useful with it.  Without this information I probably can't even find, let alone fix the problem.  

I really appreciate players taking the time to let me know about problems and I do enjoy fixing them as it makes the game better for everybody.  Keep on playing, keep on sending bug reports but just make sure it's a bug report I can work with.

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